Luna Launch

1. Introduction and Scope

Welcome to Luna Launch ("Platform", "we," "our," or "us"). This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our Solana token creation and deployment platform.

By accessing or using our Platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use our Platform.

This Privacy Policy applies to all users of our Platform and covers both personal information and blockchain-related data.

2. Information We Collect

2.1 Information You Provide Directly

Token Creation Data: Token names, symbols, descriptions, supply amounts, and metadata
Upload Content: Logos, images, and other media files for token branding
Social Media Links: Telegram, Twitter/X, and website URLs when provided
Support Communications: Messages sent through our support channels
Survey Responses: Feedback and survey responses when voluntarily provided

2.2 Blockchain and Wallet Information

Wallet Addresses: Public Solana wallet addresses used to interact with our Platform
Transaction Data: Transaction hashes, amounts, and timestamps from blockchain interactions
Token Contract Addresses: Addresses of tokens created through our Platform
Liquidity Pool Data: Information related to liquidity pools created or managed

2.3 Automatically Collected Information

Usage Analytics: Platform interactions, feature usage, and user flow patterns
Technical Information: IP addresses, browser types, device information, and operating systems
Performance Data: Page load times, error logs, and system performance metrics
Cookies and Tracking: Session cookies, preference settings, and analytics cookies

3. How We Use Your Information

3.1 Platform Operations

Processing token creation and deployment requests
Managing liquidity pools and associated transactions
Facilitating wallet connections and blockchain interactions
Providing customer support and technical assistance

3.2 Platform Improvement and Analytics

Analyzing usage patterns to improve Platform functionality
Identifying and fixing technical issues and bugs
Developing new features and services
Conducting research and analytics for business insights

3.3 Legal and Compliance

Complying with applicable laws and regulations
Responding to legal requests and law enforcement inquiries
Preventing fraud, money laundering, and other illegal activities
Enforcing our Terms of Service and protecting user safety

3.4 Communications

Sending platform updates and important notifications
Providing customer support responses
Sharing security alerts and system maintenance notices

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data based on the following legal grounds:

Contractual Necessity: Processing required to provide our Platform services
Legitimate Interest: Platform improvement, security, and business operations
Legal Obligation: Compliance with applicable laws and regulations
Consent: Where explicitly provided for specific processing activities

5. Information Sharing and Disclosure

5.1 We DO NOT sell, rent, or trade your personal information.

5.2 We may share information in the following circumstances:

Blockchain Networks: Token and transaction data is publicly visible on the Solana blockchain
Service Providers: Third-party services that help us operate the Platform (analytics, hosting, support)
Legal Requirements: When required by law, court orders, or government authorities
Business Transfers: In case of merger, acquisition, or sale of business assets
Safety and Security: To protect the rights, property, or safety of users and the public

5.3 Third-Party Integrations

Our Platform integrates with various third-party services:

Wallet Providers: Phantom, Solflare, and other Solana wallets
Analytics Services: Google Analytics and similar services for usage analytics
Support Services: Customer support platforms and live chat services
Blockchain Services: Solana RPC endpoints and blockchain data providers

6. Data Retention

We retain personal information for different periods based on the type of data:

Token Creation Data: Retained indefinitely as required for Platform functionality
Usage Analytics: Typically retained for 24-36 months
Support Communications: Retained for 3 years after resolution
Legal Compliance Data: Retained as required by applicable laws

Note: Blockchain data is permanently recorded and cannot be deleted due to the immutable nature of blockchain technology.

7. Data Security and Protection

7.1 Security Measures

Industry-standard encryption for data transmission and storage
Regular security assessments and vulnerability testing
Access controls and authentication mechanisms
Secure hosting infrastructure with reputable cloud providers
Regular security updates and patch management

7.2 User Responsibilities

Maintaining the security of your wallet and private keys
Using secure networks when accessing the Platform
Reporting suspected security incidents promptly
Keeping your devices and browsers updated

7.3 Incident Response

In the event of a data breach, we will notify affected users and relevant authorities as required by applicable laws, typically within 72 hours of discovery.

8. Your Privacy Rights

8.1 General Rights (All Users)

Access: Request information about the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data (subject to legal and technical limitations)
Objection: Object to certain types of data processing

8.2 Additional Rights for EEA Users (GDPR)

Data Portability: Receive your personal data in a machine-readable format
Restrict Processing: Request limitation of data processing in certain circumstances
Withdraw Consent: Withdraw consent for processing based on consent
Lodge Complaints: File complaints with supervisory authorities

8.3 Additional Rights for California Users (CCPA)

Right to know what personal information is collected, used, and shared
Right to delete personal information (subject to exceptions)
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising privacy rights

To exercise your rights, contact us through our support channels. We will respond to valid requests within 30 days.

9. Cookies and Tracking Technologies

9.1 Types of Cookies We Use

Essential Cookies: Required for Platform functionality and security
Analytics Cookies: Help us understand Platform usage and performance
Preference Cookies: Remember your settings and preferences

9.2 Managing Cookies

You can control cookie settings through your browser preferences. Note that disabling essential cookies may affect Platform functionality.

9.3 Analytics and Third-Party Tracking

We use Google Analytics and similar services to understand Platform usage. These services may collect information across multiple websites and platforms.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer personal data internationally, we implement appropriate safeguards such as:

Standard contractual clauses approved by relevant authorities
Adequacy decisions by competent authorities
Appropriate technical and organizational security measures

11. Children's Privacy

Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

If we discover that we have collected personal information from a child under 18, we will delete such information immediately. If you believe we have collected information from a child, please contact us immediately.

12. Blockchain-Specific Privacy Considerations

Important Notice: Blockchain technology has unique privacy implications:

All blockchain transactions are publicly visible and permanent
Wallet addresses and transaction history cannot be deleted from the blockchain
Token metadata may be publicly accessible through blockchain explorers
Smart contract interactions are permanently recorded on the blockchain

While we can delete personal information from our systems, blockchain-recorded data remains permanently visible on the public Solana network.

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors.

We will notify you of material changes by:

Posting the updated Privacy Policy on our Platform
Displaying prominent notices on the Platform
Sending notifications through available communication channels

Your continued use of the Platform after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Contact Information and Data Protection Officer

For privacy-related questions, requests, or concerns, please contact us through:

Our support channels available on the Platform
Discord support server: https://discord.gg/lunalaunch
Direct message through our official social media channels

For EEA users, you have the right to lodge a complaint with your local supervisory authority if you believe your personal data has been processed unlawfully.

Response Time: We aim to respond to all privacy-related inquiries within 5 business days and will fulfill valid requests within 30 days as required by applicable law.

15. Effective Date and Jurisdiction

This Privacy Policy is effective as of the date last updated and supersedes all prior privacy policies relating to the subject matter herein.

This Privacy Policy is governed by the laws of [Jurisdiction], and any disputes will be resolved in accordance with our Terms of Service.

Privacy Policy